Aetna is going green. . . .
You will no longer be able to fax in enrollment forms as of June 2012. Aetna has introduced eBusiness for 24 hour turn around times for non-urgent enrollment, changes and/or termination of benefits. You may access the eBusiness tool through Aetna Producer World.
Aetna is offering you 3 methods to submit forms:
1. For non-urgent requests, mail your transactions to EnrollmentSGSE@aetna.com, This process may take up to 5 business days.
2. For 24-hour turnaround time for non-urgent enrollment access the enrollment tool in eBusiness through Producer World.
3.For Urgent enrollments or immediate processing call Aetna at 1-888-422-2128.